- Role: Sales
- Role type: Permanent
- Role hours: Full time/Flexible
- Location: Leeds
- Salary: Competitive
- Deadline: 31st October 2025
Who we are:
The Data City is a tech scale up, a SaaS provider of business data to Government and the private sector. We develop definitive economic insights using Open Data, The Web, and Artificial Intelligence.
We are building one of the world’s most valuable data assets, measuring economic growth, innovation, and investment. We are disrupting how decisions are made about economic policy and investments in our cities and towns; our ambition is global.
We are based in Leeds and operate across the UK, working with a wide range of national and local government organisations and private companies. Our next stage of growth involves the development of a global product.
The opportunity:
We are looking for a talented, well organised, positive and personable self-starter to work with our small Sales and Marketing teams, ensuring the success of our customer interaction with our product and business.
This role is hands on, picking up inbound enquiries and chaperoning prospective clients through the initial demo, order an on-boarding, to on-going use, support, renewal and upsell.
About you
You are excited about developing client leads through the sales process and into signed contracts. You will have an eye for both the detail and opportunity- always looking for how we can do more for our clients or prospective clients. You will work directly with the Customer Success Director, understanding the nuances of our offering and refining the process of onboarding new opportunities. All the time making opportunities to upsell, cross sell, feedback into the product and future of the business.
Streamlining the processes along the way will come naturally to you and you will have experience in doing this in a CRM, setting automations and seamless integrations.
- Client enquiry handling (new and existing) – manage prospects from ‘interested’ through to purchase, your focus is great services- whilst making a sale.
- Platform demos
- Proposals
- Contracts
- Opportunity admin / chasing
- Streamline the process of converting, upselling and maintenance of customers
- Customer service
- Client on-boarding and training
- Coordination of client work into the team
- Customer service (reactive and pro-active)
- Cross-sell, upsell, renewals
- Product & Process development
- Capturing client use insights and feature requests
- Exploring new markets and refining client delivery processes
- Automating any process where-ever possible
Desired skills and Personal qualities:
- At least a year of experience in sales/ customer service role
- Knowledge of sales strategy, product demonstration and sales reports
- Ability to sell products and services, ideally experience demonstrating SaaS products
- Strong networking skills to build relationships with prospective and existing clients
- Adept at using Customer Relationship Management (CRM) tools such as Hubspot and data, ideally dealing with integrations and automations
- Excellent verbal communication and presentation skills
What we will provide:
- Opportunity to work in a world leading data science and economics scale-up with big ambitions and the team to deliver these
- An extensive healthcare package (currently Vitality)
- A Medicash plan
- Nest pension.
- Guidance on your work with autonomy to create and implement your ideas
- The tools that you need to do a great job.
This role is based in Leeds, it’s a collaborative role, therefore a minimum of 3 days per week in-person at our offices, working face to face with your colleagues.
What next?
Apply through our website
Alternatives to a standard CV are very much encouraged, but please keep them short.
If you are successful at this stage we will be in touch and progress as follows:
- 1st stage – Short phone call interview, circa 15 minutes– only prep required would be to research our company.
- 2nd stage – Interview where you can tell us a bit more about yourself, your capabilities and experience, and presenting a task we will have set ahead of time.
We will be interviewing for this role before the deadline, therefore you are encouraged to apply as soon as possible.
We are open to flexible/part-time and other options – please do apply as we want to make this position as accessible as possible.